Terms & Conditions

Terms and Conditions

+ PRICES ARE PER WEEK PER PROPERTY (EXCEPT 2/3/4 NIGHT BREAKS)
+ BOOKINGS NORMALLY RUN FROM 3PM SATURDAY TO 10AM THE NEXT SATURDAY

+ ELECTRIC, GAS AND BED LINEN (BUT NOT TOWELS) ARE INCLUDED IN THE PRICE
TOWELS ARE AVAILABLE At AN EXTRA cost if required (e.g. for foreign visitors)

+ BOATYARD, Hackness and old mill cottages ACCOMMODATE A MAXIMUM OF 6 PEOPLE
+ Whitehall, Endeavour, QUAYSIDE, Seashell, SEAGULL and Monkshaven - MAXIMUM OF 4 PEOPLE
+ Cuddy and Sail Loft accommodate a maximum of 2 people

+ You must not exceed the maximum numbers for the property .

+ YOUR WELL BEHAVED Dogs ARE WELCOME AND STAY FREE in all the cottages
but no-dogs clauses in the apartments rules mean pets are not allowed.
We insist that dogs are not allowed upstairs or on the furniture, that they
are not left alone in the cottages and are exercised away from the property.
We will charge you for any damage caused by your dog
+ All properties are no-smoking areas

+ Our aim is for you to enjoy your holiday in a clean and comfortable property.
If you have any concerns or problems however small please contact us and give us
the opportunity to sort them out. if you do not contact us during your stay we
will not entertain claims lodged after you have finished your holiday.

+ we reserve the right to enter the property during your stay to undertake
essential maintenance read meters etc. We will try to contact you first though
which is why we ask for a mobile number.

+ we have a very limited time between lettings to service the property so if anything stops
working during your stay please tell us straight away.
if you break something please replace it or inform us so that we can replace it.

+ we reserve the right to charge you for any damage over and above wear and tear.

+ A NON-REFUNDABLE DEPOSIT OF £100 per property per week (or full payment) SECURES YOUR HOLIDAY.
+ your booking will be held for 5 days maximum while you send us a deposit

+ The BALANCE IS REQUIRED 8 WEEKS BEFORE YOUR ARRIVAL DATE

+ IF BOOKING WITHIN 8 WEEKS OF YOUR HOLIDAY FULL PAYMENT IS REQUIRED

+ CHEQUES SHOULD BE MADE OUT TO "OWNERS COTTAGES"

+ WE RECOMMEND THAT YOU TAKE OUT CANCELLATION INSURANCE AS WE
ONLY REFUND PAYMENTS (less deposit) IF AND WHEN WE RE-LET THE COTTAGE at full price

+ credit & debit cards WELCOME - No surcharge

MR p. and mrs D. WICKS

Orchard Cottage, High Street

Cloughton, Scarborough

N.YORKS. YO13 0AE TEL 01723 871028

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