Tel 01723 871028
Mob 07940 301314
 

Terms and Conditions

bulletTo Book your holiday please ring 01723 871028 or Email us. Your booking will be held for 5 days while you pay your deposit. A non refundable deposit of £100 per property per week secures your booking. The balance is required 8 weeks before your holiday. If booking within 8 weeks full payment is required. Cheques should be made out to "Owners Cottages". Credit and Debit cards are welcome (no surcharge applies). Prices quoted are the total price per property per week (or per short break) not per person.

 
bulletIf you have to cancel your holiday for any reason we will only refund your payment (less deposit) if we can re-let at full price. For this reason we strongly suggest you take out your own cancellation insurance. If we have to cancel your holiday we will try our hardest to find you a similar property. If we cannot find you a similar property we will of course refund your payment in full.

 
bulletElectric, gas and bed linen (except cot linen) are all included in the price. Coal and logs are available locally. Towels are provided free in Endeavour Loft and Sail Loft Apartments. Towels are available at an extra cost in the other properties (e.g. for foreign visitors or non car users). Bookings run from 3pm on arrival day to 10am on departure day (usually Saturday to Saturday).

 
bulletCuddy & Quaker Cottages and Sail Loft Apartment accommodate a maximum of 2 people. Whitehall & Endeavour Loft Apartments and Quayside, Seashell, Seagull and Monkshaven Cottages accommodate a maximum of 4 people. Boatyard and Old Mill Cottages accommodate a maximum of 6 people. Poppy Nook and Sunbeam Cottages sleep 4 with occasional guest space for 2 on a comfortable sofa bed in the lounge. If you exceed the maximum numbers for the property you will all be asked to leave.

 
bulletYour well behaved dog is welcome and stays free in all the cottages - sorry not the apartments. Dogs are not allowed upstairs or on the furniture. Dogs must not foul the yards or be left alone in the cottages. We will charge you for any damage caused by your dog.

 
bulletIf you break anything please replace it or inform us and arrange payment. If anything is not working please inform us straight away so we can repair or replace it. We reserve the right to charge you for any damage over and above fair wear and tear. We may need to enter the property without notice (to repair the property for instance) but we will try and contact you first so please supply your mobile telephone number.

 
bulletAll the properties are No Smoking - please smoke outside.

 
bulletOur aim is for you to enjoy your holiday in a clean and comfortable property. If we fall short please tell us straight away so we can try to resolve your problem. We will not entertain any complaints made after your holiday is over if not initially reported to us during your holiday.

                         By Booking with us you are accepting these conditions in Full

 

     MR p. and Mrs. D. WICKS, Orchard Cottage, High Street, Cloughton, Scarborough, NORTH YORKSHIRE. YO13 0AE TEL 01723 871028

 

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